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For the latest in event information, CALL 1-800 ARENA-01 or (614) 292-3231.
Ticket Sales
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 Tickets can be purchased for entertainment events and Ohio State University Athletic events at the Main Ticket Office located in the Southeast Rotunda, which is on the corner of the facility facing the intersection of Olentangy River Road and Lane Avenue. The Ticket Office is reachable by entering the Northeast rotunda past the Team Shop.
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| Schottenstein Center Ticket Office Regular Hours (September - May) |
| Monday - Friday |
8:00am - 5:00pm |
| Saturday - Sunday |
Closed* |
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| Summer Hours (June - August) |
| Monday - Friday |
7:30am - 4:30pm |
| Saturday - Sunday |
Closed* |
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| Event Hours |
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For OSU football games, the office is open 4 hours prior to kickoff until the end of halftime.
OSU Athletic Events |
Open 60 minutes prior to event through end of intermission. (subject to change) |
| Entertainment Events |
Open 90 minutes prior to event through end of intermission. (subject to change) |
The ticket office is closed* on Saturday and Sundays, except for OSU football games, ticket on-sales AND event nights. Tickets are available through Ticketmaster Charge-By-Phone (1-800-745-3000) and ticketmaster.com until 4 hours prior to the start of the event and in-person through Ticketmaster Ticket Centers OR at the Schottenstein Center Ticket Office until the start of the event. Once inside the arena at an event, guests may purchase tickets for future events at the Advance Sales Window located across from section 101.
Methods of payment accepted: Cash, Visa, MasterCard, Discover and American Express. Credit card charges will show up on statement as "OSU Athletic Tickets".
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 Ticketmaster National Toll Free SALES number: 1-800-745-3000
National Ticketmaster Express number: 1-866-448-7849
Ticketmaster’s national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 22 hours each day, 7 days a week! This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Note that you will not be able to speak with a Ticketmaster representative using Ticketmaster Express.
Ticket Centers including Central Ohio Kroger Stores - Check out the Ticketmaster outlet locations and more information about purchasing tickets.
Order online at ticketmaster.com
Warning: Tickets should always be purchased from an authorized ticket agent, i.e. the Schottenstein Center Ticket Office, Ticketmaster, or the Athletics Ticket Office website at ohiostatebuckeyes.com. Tickets purchased from anyone else could be counterfeit or stolen and therefore will not be honored. Ticket brokers are not recognized ticketing agents of the Schottenstein Center. If you purchase lost or stolen tickets from a non-authorized agent, you risk being removed from the seats you are in upon the presentation of a replacement ticket by the legal ticket holder.
Group Sales
Group tickets are available for athletic events only by calling 614-247-1984.
Ticket Age Policy:
For OSU Athletic Events, ALL guests must have a ticket. For entertainment events, children age 2 and over must have a ticket; under age 2 must sit on a parent's lap.
Random Number Distribution Policy
For most entertainment events, the Random Number Distribution (RND) policy is used during the on-sale to ensure a fair and equitable method of ticket distribution. This system is preferred by most bands and promoters since it gives the fans an equal chance of purchasing the best tickets to an event, helps prevent scalpers from buying up the best seats, and discourages fans from "camping out" for tickets.
- Children age 12 and under are not eligible to receive a number.
- Numbers will be distributed approximately 2 hours prior to the scheduled on-sale OR at any point from 30 minutes prior to the on-sale time that the number in line reaches 10 or more.
- All fans arriving by 30 minutes prior to the scheduled on-sale will receive a number. Fans arriving after that time will be placed at the end of the line.
- Everyone who receives a random number has an equal chance of being first in line.
- At 30 minutes prior to the scheduled on-sale, the beginning number will be chosen from the stubs matching those distributed.
- Fans must be present when the first number is drawn to be eligible to claim their place in line.
- Once the beginning number is chosen, fans will be lined up in numerical order, and must remain in their position in line until they complete their purchase.
- Issuance of a random number does not guarantee you a ticket, only a place in line.
Ticket Will Call
For OSU Athletic Events, Public WILL CALL tickets may be picked up beginning 60 minutes prior to the event at the Main Ticket Office (SE Rotunda) or the Satellite Ticket Office in the NW Rotunda. Tickets left by players or team staff must be picked up in the SW Rotunda.
For Entertainment, WILL CALL tickets may be picked up beginning 90 minutes prior to the event from the Main Ticket Office (SE Rotunda). Tickets left by performers or touring personnel usually arrive in the Ticket Office approximately one hour prior to the scheduled start time. ALL guests are required to show photo ID.
Ticketing FAQ's
 My tickets turned black. What happened?
As a security measure, tickets are printed on thermal paper. If tickets are stored in cars or other places of extreme heat, they may turn black and become unreadable. If this happens, contact the Ticket Office at (614) 292-2624 or (800) GO-BUCKS, and replacement tickets will be issued if the original seats can be determined.
Why can't I find information on an event coming to the Schottenstein Center?
The Schottenstein Center cannot release any information until the promoter grants permission. Many times the website of the artist will announce the information before the Schottenstein Center has the right to make it public. Once we have been given permission, full info will be listed on our event calendar. To see the current upcoming events, check out our Event Calendar page.
How are ticket prices decided? Ticket quantity limits?
Ticket prices and limits are typically set by the artist and finalized through contract negotiations between the artist and the promoter.
What is the difference between purchasing a ticket from Ticketmaster as opposed to purchasing from the Schottenstein Center ticket office?
The primary difference between purchasing a ticket at the Center ticket office as opposed to Ticketmaster relates to service charges. There is no service charge on tickets purchased in person at the ticket office. Tickets purchased from Ticketmaster are subject to a per-ticket service charge which varies by event and the method of ordering. Available seat inventory for each event is divided between the ticket office and Ticketmaster so seats locations are comparable.
Why do some of the best tickets sell so quickly?
When an event goes on sale there are literally hundreds and often thousands of customers simultaneously attempting to purchase tickets across all distribution channels. Like any limited commodity, tickets are sold as long as seats are available, and sometimes they go quickly. If 500 fans are simultaneously buying four tickets each, 2,000 tickets can be sold in a matter of seconds! There is a common misperception that all shows sell out which is actually rarely true. Note that at the beginning of an on sale, many seats are temporarily held that will be browsed by buyers and released back into the pool.
Why are "better" tickets sometimes available days after the event goes on sale?
Tickets may be released for sale as the event date approaches. This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. Often great seats are released at the very last minute.
Why do I need to keep my ticket stub?
The ticket stub is proof that you purchased the right to sit in a specific seat. JSC staff will often ask to see a ticket stub when you are moving around the facility or returning to your seat. A ticket stub is also needed whenever a cancellation or rescheduled performance situation occurs.
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